Typical job
A rental property owner reports bed bugs
A technician inspects the affected unit and any adjoining rooms, confirms the pest is actually bed bugs, and walks the owner through treatment options, including heat. The visit ends with a written estimate based on what the inspection found. The owner gets a clear scope of work, prep instructions for the unit, and a realistic picture of what multi-unit treatment involves. Tenants receive re-entry guidance so the treatment has time to work without interruption.
Typical job
A homeowner spots a gray paper nest
The technician identifies the nest as bald-faced hornets, notes its height and location, and treats it with products suited to aerial nests. Homeowners are told to keep children and pets away during application and until the area is clear. The nest activity stops, and the homeowner learns what attracted hornets to that branch. The technician points out conditions around the yard that invite future nesting, so the next season starts with fewer surprises near walkways.
Typical job
A caller reports mice in the kitchen
The technician inspects cabinets, baseboards, and utility openings to confirm mouse activity and find how they are getting in. Treatments are placed where activity shows, and the caller hears which openings should stay open until activity status is confirmed. The caller gets a plan that pairs treatment with exclusion done in the right order. Sealing too early can trap activity inside walls, so the technician explains when to close gaps and what to watch between visits.